Just like you, cats can suffer from mental health issues like depression & anxiety.
Keep your cathappy & stimulated with the smart ball.
✅Improves their mental health
✅Promotes healthy exercise
✅No parts to swallow
Reduce anxiety & depression
Is your cat bored? Laying around too much?
Look no further and stimulate your cat's brain with theoriginal smart ball!
This ball has the perfect combination of movement andinteractive play needed to give your cat the thrill of thehunt in the safety of your home.
Its prey-like movements will encourage your cat toengage with it, providing healthy mental and physicalstimulation.
The playtime they crave, even when you're busy
Cats are curious animals and love to play, but as much as we'd love to give them our fullattention all day, it's just not possible.
When we're busy at work or running errands, it can leave our furry friends feeling bored andanxious.The automatic smart ball is the easiest way to give your adventure seeking cat the timeof a lifetime, even when you're not home!
Made with your loved one in mind
As fellow pet parents, we know how much we love our pets. That's why our smart ball is madewith non-toxic silicone that is both quiet & durable.
Our toy can withstand the ball of energy that is your cat, providing your pet with the bestplaytime possible.
✅No Feathers or parts to swallow
Shipping Policy
| Country |
Order Amount |
Shipping Fee |
Shipping time |
| United States |
Over $59 |
Free |
7 - 20 Business Days |
| Under $59 |
$5.99 |
7 - 20 Business Days |
| Others |
Over $59
|
Free |
10 - 25 Business Days |
| Under $59 |
$6.99 |
10 - 25 Business Days
|
Notes:
1) Shipping Time does not include a 2-5 days processing period required to process your order from the date your order is placed.
2) Our products are produced in Vietnam, China, Korea and so on, all our products are shipping directly by our factories. So it may take more than 10 days of long international transportation.
3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
4) Should your package not arrive within 30 days after you have placed your order, you must contact Customer Support within 30 days after your order was placed.
* Shipping time delayed due to New Crown epidemic *
Affected by the New Crown Epidemic (COVID-19), logistics takes longer than ever. Shipping time may also be delayed as a result. Thank you for understand.
Return & Refund Policy
To initiate a return&exchange, please contact our customer service team (service@nanccy.com) for an assessment.
Please note, items must be shipped back to the address provided by customer service, NOT the address on your original delivery.
How long do I have before making a return, and do I have to pay for shipping?
Because everyone has been asked to stay at home, we want to do our part to help. For all orders placed after February 1, 2020, the return window has been extended from 45 days to 60 days.
1. You have a max of 60 days to make returns. You must send back and postmark your return packages within 60 days after the purchase date. No returns made after 60 days from the purchase date will be accepted.
2.Shipping Fee: The product arrive damaged, Nanccy.com will offer the return&exchange shipping fee. If the customer needs to return&exchange the product with personal issues, the customer need to offer the return shipping fee.
What should I do if I need to request a return&exchange?
To initiate a return&exchange, please contact our customer service team (service@nanccy.com) for an assessment. Upon approval, the return address will be emailed to you. Please note, items must be shipped back to the address provided by customer service, NOT the address on your original delivery.
How will I receive my refund?
Refunds will be processed within 7 days after we receive your package. The refund will be issued to your original payment account, as per your request.
Important Notice:
1. Please do not send your return to the sender's address on your package. This is not the return address and will affect the processing of your return. You should only send it to the address provided by our customer service.
2. Please make sure you don't include non-Nanccy.com items by accident in your return package. We will not be responsible for sending back those items to you.
NOTE: If you have any issues with your return, you can contact Customer Support service@nanccy.com
