The safest way to defrost steak, fish, poultry or other frozen meat and food naturally
The Magical Meat Defrosting Tray is eco-friendly and hygienic. Made from food-safe aluminum, there is no need to use electricity, or water
Meats can now be thawed in 30-60 minutes depending on size. Smaller and thinner items defrost even faster.
Just place frozen food directly on the surface of the tray to begin defrosting. Uses conduction to transfer warmth evenly quickly and naturally across the surface of food.
No heavy metal, no plastics, its built-in energy is the first step in protecting families from the food borne illness.
No more guessing at times and temperatures in a microwave, which can begin to cook the meat in the process of defrosting.
The large, flat surface enables meats to thaw multiple items together, so you do not have to rotate them through a microwave or water bath and leave defrosted food waiting to be cooked.
Cleaner than soaking in water, gentler than microwaving. Keep food fresh with its original flavor, without damage the ingredients.
It can also keep food chilled for up to 30 minutes. Simply put in the fridge or freezer for 10 to 15 minutes and it is ready for placing cold cuts, cheeses, sushi or pastry creations.
Your guests and you can enjoy your meal in the way it is supposed to taste, long after it is left the fridge.
Perfect for cheese, meat, fresh fruit, sushi, deviled eggs, cheesecake, and more.
Flat tray can slide easily into a narrow space for easy storage. Measures approximately 9 inches Long x 6.5 inches Wide and 0.8 inches Height.
Can be hand washed or bottom rack dishwasher to sterilize.
Shipping Policy
| Country |
Order Amount |
Shipping Fee |
Shipping time |
| United States |
Over $59 |
Free |
7 - 20 Business Days |
| Under $59 |
$5.99 |
7 - 20 Business Days |
| Others |
Over $59
|
Free |
10 - 25 Business Days |
| Under $59 |
$6.99 |
10 - 25 Business Days
|
Notes:
1) Shipping Time does not include a 2-5 days processing period required to process your order from the date your order is placed.
2) Our products are produced in Vietnam, China, Korea and so on, all our products are shipping directly by our factories. So it may take more than 10 days of long international transportation.
3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
4) Should your package not arrive within 30 days after you have placed your order, you must contact Customer Support within 30 days after your order was placed.
* Shipping time delayed due to New Crown epidemic *
Affected by the New Crown Epidemic (COVID-19), logistics takes longer than ever. Shipping time may also be delayed as a result. Thank you for understand.
Return & Refund Policy
To initiate a return&exchange, please contact our customer service team (service@nanccy.com) for an assessment.
Please note, items must be shipped back to the address provided by customer service, NOT the address on your original delivery.
How long do I have before making a return, and do I have to pay for shipping?
Because everyone has been asked to stay at home, we want to do our part to help. For all orders placed after February 1, 2020, the return window has been extended from 45 days to 60 days.
1. You have a max of 60 days to make returns. You must send back and postmark your return packages within 60 days after the purchase date. No returns made after 60 days from the purchase date will be accepted.
2.Shipping Fee: The product arrive damaged, Nanccy.com will offer the return&exchange shipping fee. If the customer needs to return&exchange the product with personal issues, the customer need to offer the return shipping fee.
What should I do if I need to request a return&exchange?
To initiate a return&exchange, please contact our customer service team (service@nanccy.com) for an assessment. Upon approval, the return address will be emailed to you. Please note, items must be shipped back to the address provided by customer service, NOT the address on your original delivery.
How will I receive my refund?
Refunds will be processed within 7 days after we receive your package. The refund will be issued to your original payment account, as per your request.
Important Notice:
1. Please do not send your return to the sender's address on your package. This is not the return address and will affect the processing of your return. You should only send it to the address provided by our customer service.
2. Please make sure you don't include non-Nanccy.com items by accident in your return package. We will not be responsible for sending back those items to you.
NOTE: If you have any issues with your return, you can contact Customer Support service@nanccy.com
