PRODUCT DETAILS
A Sentimental Gift for ANY Special Occasion: 
🎁 Some of the reasons our customers give a lovebox 🎁
Just Because
Giving a random heartfelt gift for no reason at all truly touches the heart.
An Anniversary
A unique and personalized way to express your love and affection for that special someone.
Somone's Birthday
Whether it's a friend, family member or significant other the lovebox is a perfect gift to show you care!
- Package Includes】You will get 1 × DIY explosion box,1 × small suprise gift box(can be installed in the explosion box),1 × ribbon,1 × double-sided tape,1 × red paper heart.
- 【DIY by Yourself】Just follow your own ideas for DIY,you can write words and attach some photos.There is a mini gift box in the center of the explosion box,in which you can put rings,necklaces,watches,perfumes or other gadgets.
- 【Size & Large Capacity】Fully expanded size:18.5 × 18.5 inch.Unexpanded size:9 × 7.8 × 5.5 inch.First layer is suits for:5.3 × 4.3 inch photo;Second layer:4.7 × 3.5 inch photo;Third layer:4.3 × 3 inch photo;Fourth layer:3.5 × 2.4 inch photo,can hold more than 24 photos.
- 【Surprise Gifts】You can stickt your favorite photos,patterns,drawing or write sweet words on the explosion gift box,put the memories in the box.An amazing present!
- 【Widely Use】Explosion gift box can be used as a scrapbook or photo album to give to your friends or family at Christmas,birthday party,anniversary,Valentine's day,wedding and mother's day.
SHIPPING & RETURNS
Shipping Policy
| Country | Order Amount | Shipping Fee | Shipping time |
| United States | Over $59 | Free | 7 - 20 Business Days |
| Under $59 | $5.99 | 7 - 20 Business Days | |
| Others |
Over $59
|
Free | 10 - 25 Business Days |
| Under $59 | $6.99 |
10 - 25 Business Days
|
1) Shipping Time does not include a 2-5 days processing period required to process your order from the date your order is placed.
2) Our products are produced in Vietnam, China, Korea and so on, all our products are shipping directly by our factories. So it may take more than 10 days of long international transportation.
3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
4) Should your package not arrive within 30 days after you have placed your order, you must contact Customer Support within 30 days after your order was placed.
* Shipping time delayed due to New Crown epidemic *
Affected by the New Crown Epidemic (COVID-19), logistics takes longer than ever. Shipping time may also be delayed as a result. Thank you for understand.
Return & Refund Policy
To initiate a return&exchange, please contact our customer service team (service@nanccy.com) for an assessment.
Please note, items must be shipped back to the address provided by customer service, NOT the address on your original delivery.How long do I have before making a return, and do I have to pay for shipping?
Because everyone has been asked to stay at home, we want to do our part to help. For all orders placed after February 1, 2020, the return window has been extended from 45 days to 60 days.
1. You have a max of 60 days to make returns. You must send back and postmark your return packages within 60 days after the purchase date. No returns made after 60 days from the purchase date will be accepted.
2.Shipping Fee: The product arrive damaged, Nanccy.com will offer the return&exchange shipping fee. If the customer needs to return&exchange the product with personal issues, the customer need to offer the return shipping fee.
What should I do if I need to request a return&exchange?
To initiate a return&exchange, please contact our customer service team (service@nanccy.com) for an assessment. Upon approval, the return address will be emailed to you. Please note, items must be shipped back to the address provided by customer service, NOT the address on your original delivery.
How will I receive my refund?
Refunds will be processed within 7 days after we receive your package. The refund will be issued to your original payment account, as per your request.
Important Notice:
1. Please do not send your return to the sender's address on your package. This is not the return address and will affect the processing of your return. You should only send it to the address provided by our customer service.
2. Please make sure you don't include non-Nanccy.com items by accident in your return package. We will not be responsible for sending back those items to you.
NOTE: If you have any issues with your return, you can contact Customer Support service@nanccy.com